Last updated: July 29, 2025

Introduction

Ylvine operates this store and website, including all related information,
content, features, tools, products, and services, in order to provide you, the
customer, with a curated shopping experience (the "Services"). Ylvine
is powered by Shopify, which enables us to provide the Services to you. This
Privacy Policy describes how we collect, use, and disclose your personal
information when you visit, use, or make a purchase or other transaction using
the Services or otherwise communicate with us. If there is a conflict between
our Terms of Service and this Privacy Policy, this Privacy Policy controls with
respect to the collection, processing, and disclosure of your personal
information.

Please read this Privacy Policy carefully. By using and accessing any of the
Services, you acknowledge that you have read this Privacy Policy and understand
the collection, use, and disclosure of your information as described in this
Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to
information that identifies or can reasonably be linked to you or another
person. Personal information does not include information that is collected
anonymously or that has been de-identified, so that it cannot identify or be
reasonably linked to you.

We may collect or process the following categories of personal information,
including inferences drawn from this personal information, depending on how you
interact with the Services, where you live, and as permitted or required by
applicable law:

- Contact details including your name, address, billing address, shipping
address, phone number, and email address.

- Financial information including credit card, debit card, and financial
account numbers, payment card information, financial account information,
transaction details, form of payment, payment confirmation and other payment
details.

- Account information including your username, password, security questions,
preferences, and settings.

- Transaction information including the items you view, put in your cart, add
to your wishlist, or purchase, return, exchange or cancel and your past
transactions.

- Communications with us including the information you include in
communications with us, for example, when sending a customer support inquiry.

- Device information including information about your device, browser, or
network connection, your IP address, and other unique identifiers.

- Usage information including information regarding your interaction with the
Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

- Directly from you including when you create an account, visit or use the
Services, communicate with us, or otherwise provide us with your personal
information.

- Automatically through the Services including from your device when you use
our products or services or visit our websites, and through the use of cookies
and similar technologies.

- From our service providers including when we engage them to enable certain
technology and when they collect or process your personal information on our
behalf.

- From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may
use personal information for the following purposes:

1. Provide, Tailor, and Improve the Services: To provide you with the Services,
process payments, fulfill orders, remember your preferences, send notifications
related to your account, process purchases, returns, exchanges or other
transactions, manage your account, arrange shipping, facilitate returns and
exchanges, enable reviews, and create a customized shopping experience such as
product recommendations.

2. Marketing and Advertising: To send marketing, advertising, and promotional
communications via email, text message, or postal mail, and to show online
advertisements for products or services on the Services or other websites,
including based on previous purchases or activity on the Services.

3. Security and Fraud Prevention: To authenticate accounts, provide a secure
shopping experience, detect and prevent fraudulent, illegal, unsafe, or
malicious activity, and protect public safety.

4. Communicating with You: To provide customer support, respond to inquiries,
and maintain our business relationship with you.

5. Legal Reasons: To comply with applicable law or respond to valid legal
process, including requests from law enforcement or government agencies, civil
discovery, litigation, or other legal proceedings, and to enforce or
investigate potential violations of our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate
purposes, including:

- Shopify, vendors, and third parties performing services on our behalf (e.g.,
IT management, payment processing, data analytics, customer support, cloud
storage, fulfillment, and shipping).

- Business and marketing partners to provide marketing services and
personalized advertising. Depending on your location, you may opt-out of these
uses.

- With your consent or direction, such as for product shipping or social media
integrations.

- With affiliates or within our corporate group.

- In connection with a business transaction, legal obligation, or enforcement
of our terms or policies.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal
information to provide and improve the Services. Information you submit is
shared with Shopify and third parties, potentially outside your country, to
deliver and improve the Services. Shopify may use personal information from
your interactions with our store and other merchants to provide enhanced
features. For details, visit the Shopify Consumer Privacy Policy and Shopify
Privacy Portal.

Third Party Websites and Links

Our Services may link to third-party websites. We are not responsible for their
privacy or security policies, accuracy, or reliability. Information shared on
public or semi-public platforms may be viewable by others. Linking does not
imply endorsement except as disclosed on the Services.

Children's Data

Our Services are not intended for children, and we do not knowingly collect
personal information from minors. Parents or guardians may request deletion of
their child’s data by contacting us.

Security and Retention of Your Information

No security measures are perfect. Information sent to us may not be secure in
transit. We retain personal information as needed for account maintenance,
Services, legal compliance, dispute resolution, or policy enforcement.

Your Rights and Choices

Depending on your location, you may have rights to access, delete, correct, or
receive your data, as well as to opt-out of targeted advertising. You may also
withdraw consent where applicable. For more information, visit Shopify Privacy
and Global Privacy Control.

Complaints

If you have complaints about how we handle your personal information, contact
us or your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside
your country. Transfers outside the EEA or UK rely on recognized mechanisms
like Standard Contractual Clauses or equivalent legal protections.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory
changes. The updated policy will be posted on this website with the "Last
updated" date.

Contact

For questions about our privacy practices or to exercise your rights, please
email us at info@ylvine.com. We are the data controller of your personal
information.